Nervous no longer

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25-Jan-2018 11:07 AM

Denisthegingercat

Denisthegingercat

Posts: 6

I don't know where my original Nervous thread has gone but I want to let everyone know that the upgrade kits arrived today no problem.  Still no reply to emails though.  Denis.
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30-Jan-2018 07:17 AM

EJP

EJP

Posts: 1443

Thanks for advising arrival.

We do have occasional weekends and weeks off and we aren't always up to date with the emails. We do our best.

EJP
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30-Jan-2018 09:54 AM

Denisthegingercat

Denisthegingercat

Posts: 6

EJP -
Thanks for the reply.  I understand that you don't work 24/7 and that maybe other internet sellers are over-generous with their emails, telling me that my order has been received, sent to the warehouse, picked, packed, dispatched, about to be delivered etc.  But a simple out of office reply to emails and then a response eventually would be courteous.
No big deal.
Ian.
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